Intercultural Communication with Chia Suan Chong
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Intercultural Communication with Chia Suan Chong

With English being used as the global language of trade, education and science, English users of different cultural norms have to find ways of successfully communicating with each other. The ability to accommodate and adapt to our conversation partners is essential in oiling the wheels of international communication and helping us to build better relationships. It’s time for English language teaching to go beyond the teaching of grammar and lexis and include communication training. This is an interactive session where Chia will be using critical thinking activities and storytelling to explore ways we can help learners develop an awareness of different communication styles and cultural expectations and become better at communicating internationally. Chia Suan Chong is a writer, communication skills trainer and a teacher trainer. She is the author of Successful International Communication. Delivering both online and face-to-face training to clients around the globe, Chia specializes in interactive workshops that encourage reflection for more effective international communication and improved collaboration. Currently based in York, Chia was English Teaching Professional’s award-winning resident blogger between 2012 and 2019 and now has a regular feature ‘Not Only But Also’ in the bi-monthly ETp magazine. Chia also writes Business English materials for the British Council Learn English website, is a regular ELT conference speaker and holds a DELTA and a Masters in Applied Linguistics and ELT.